![]() "You're going to start to see quite a bit more of this over time," Hayes told Bloomberg. Customers were forced to download the Messenger app to send private messages to other Facebook users or to make phone calls using the Facebook platform.įacebook has also been testing adding a limited version of the Messenger inbox to the main Facebook app, further expanding what can be done without having to switch to Messenger.Ĭonnor Hayes, director of product management at Messenger said that Facebook is beginning to consider Messenger as a service rather than a standalone app. Messenger and Facebook used to be a single app, but in 2014, Facebook split them into separate apps and removed Messenger functionality from Facebook. As of now, Facebook is testing the feature, which is meant to cut down on the number of times that Facebook users need to swap over to the Messenger app. Users in some countries including the United States are now able to make voice or video calls directly from the Facebook app. Facebook is re-adding voice and video calling features to its main Facebook app after moving the features to Messenger back in 2014, reports Bloomberg.
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